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Reviews from Angies List
The service was good. They discovered a problem and were able to remedy it before it turned into a big issue.
Steve was great, he gave me the best quote I could find, answered his phone even after the shop had closed for the day and then was able to get my car up and running on the same day I dropped it off. As with all automotive issues, hopefully I don’t have very many but if I do I know where I’m placing my first call. Thanks Eagle Transmission!One of the things I like best about them is that they make intelligent recommendations about repairs — what should be replaced with OEM parts, what they think can and should be done with after-market equipment and if anything should be done using refurbished parts.
They prepare estimates and stick to them. And their repairs are done when they say they will be. I like the fact that they do road-test the car and do a careful job figuring out if everything that needs fixed is fixed. In the case where we had a mysterious “clunk” in the front end, they figured out quickly that it was a problem with the struts, replaced them and voila! they were right. I also truly like that they gave fair pricing to our then-19-year-old daughter and didn’t try and gouge here like the Audi dealer did. They are everything a good garage should be and we recommend them highly.
Having transmission difficulties on my F150. Had taken it to another shop 7 months prior, where they did a temporary fix. That shop had wanted $3000+ to do a rebuild. I was prepared for the worst. When I dropped it off Sat, they were upfront with me that they might not get it looked at until Mon. Not a problem for me, but appreciated the heads up. Got a call first thing Mon AM that they would need to take it apart to diagnose (not a surprise). Got a call first thing Tue that it needed a rebuild, and the quote was $1835. Got a call Thur afternoon that it was ready to go. Really appreciated the communication, feel that I paid a fair price for the work. Would go to them again.
They were prompt, I made the appointment and they got me right in. They did a good job there were no leaks. Their waiting room was air conditioned and comfortable. The quality was great and the responsiveness was good also.
Google and Yahoo user reviews
Eagle Transmission provided my fiancee and I with the BEST customer service I’ve ever seen at a repair shop. About a month ago, my transmission blew out (multiple broken pieces inside, some welded together by heat, cooked transmission fluid, etc.) in the DFW area while driving from Alaska to my new duty station in Georgia. Quotes from two different Ford dealerships were way out of my price range, and would keep my fiancee and I in TX beyond my leave from the Army. The folks at Eagle Transmission took us under their wing and helped us out, in more ways than just providing great transmission repair. Knowing that we were high and dry, needing to be able to fix the truck fast at an affordable price, Patrick (the manager) got his team working immediately, and even sent some of the guys to pick up parts in the area instead of shipping them for a faster repair time. But the great customer service didn’t end there. Patrick and his team went so far as to use their company truck to drive my fiancee and I to and from the hotel (even with luggage and a puppy) to save us money on cabs. Even AFTER an excellent repair job at a great price in only a day and a half, Patrick talked to me on the phone a couple of days later to ensure that everything was fine and that we’d arrived in GA without issues. I would STRONGLY recommend Eagle Transmission to anyone. Their expertise, skill, and customer service are truly unparalleled.
2006 Expedition runs like new. Had what felt like an overdrive engage/disengage problem. Thankfully it was not the transmission. The issue was the engine required coils and plugs on 7 cylinders. Just so happened between 40 and 50 mph only with no engine light. I am an ancient gearhead…when 4 barrel double pump carbs and ignition points went away, I also exited the scene. I am very pleased with how the Expedition runs. So that’s it…take it or leave it. One more thing…be patient with the gearheads and your car repairs, no matter who you go with.
Eagle Transmission in Watauga just saved me from getting cheated by a dishonest mechanic shop. These guys picked up my car from the dishonest mechanic, diagnosed the problem for FREE, and fixed my transmission for just a little over $200. The other place was going to charge me almost $500 JUST to find out what was wrong with the car and then charge me for labor and parts on top of that. Eagle just saved me a lot of money and a lot of hassle that I didn’t need and all I did was call them to make sure I was being treated fairly by the other place. More mechanic shops need to follow Eagle’s example, because they just earned a customer for life!!
I had my clutch replaced by Eagle. It was one of the most reasonably priced out of the shops that I contacted and they did amazing work. They kept in communication and made sure that there were no surprises. I have driven my car for weeks without any issues. I would recommend them to anyone and give them all of my future business.
Started using Eagle a few years ago and they have done a great job. I would highly recommend using this shop for all your car repairs…
This place has excellent service! They were really honest about what needed to be done to my car. They were fast and efficient.
I’ve used Eagle Transmission since 1999 and it is absolutely the best place in DFW to get general automotive, A/C, engine, and transmission work done. They are EXTREMELY reasonable, they don’t try to do a bunch of work that isn’t needed and will tell you if you can go a while longer before doing some work while letting you know what you really need to get fixed now or it will be a safety or larger repair fairly quickly for you. Both Watauga and Colleyville are owned by the same great guy and are both managed by very friendly, honest, helpful, professional, and knowledgable people. They’ll send a wrecker for you if you get stranded and have you back up and running as fast as they can.
Every time I walk in there is a smile on everyone’s face! They have a very friendly staff and the mechanics are the best. The manager tells it like it is and you can trust them to be honest about problems with your car. There is no up-selling or trying to get you to buy services you don’t need. Even though they specialize in AC and transmission repair, they will go the extra mile and take care of most automotive problems. I was worried my tires were low and they had me pull in garage real quick while they checked my tires and filled them with air (free of charge)! This place is the ONLY place I would choose to take care of my car.